Product updates | Provet Cloud

Provet Cloud release 2.24 (May 2025): Enhanced communication, customization, and online booking

Written by Provet Cloud | May 14, 2025 7:40:40 PM

Read the full release notes:  https://provetcloud.com/releases/info/


We're excited to bring new features to help you save time, improve client communication, and streamline workflows across your practice.

Release Date: May 21, 2025

This update focuses on reducing administrative tasks, giving you more branding flexibility, and improving the online booking experience for both staff and clients.

What's new in 2.24

Dual-channel health service reminders

What it does:
You can now send automated health service reminders through both email and SMS in a single message, using one template.

Key benefits:
✓ Eliminate the need to set up separate templates for each channel
✓ Reduce setup time and ensure consistent messaging
✓ Prevent empty messages with built-in checks for missing email or SMS content

Custom colors for clinic locations

What it does:
Choose any RGB color for your clinic location theme using a color picker. This applies to both the navigation bar and client-facing email branding.

Key benefits:
✓ Easily adjust colors directly in your department profile and branding settings
✓ Create a more cohesive and personalized brand experience
✓ Use color to differentiate clinic locations or departments visually


Smarter client matching in online booking

What it does:
When a client books online and isn't matched to an existing client, Provet Cloud now auto-populates client details from the booking into the new client form.

Key benefits:
✓ Save time on data entry during new client creation
✓ Reduce manual errors and improve client data consistency
✓ Foundation for future enhancements like suggesting potential matches automatically



Stronger account security: Leaked password protection starting June 16

What it does:
To strengthen account protection, Provet Cloud will automatically check user passwords against known data breaches, starting June 16, 2025.

Key benefits:
✓ Automatic detection of compromised passwords with prompts to reset
✓ Reduces risk of unauthorized access with stronger password protection
✓ Supports GDPR compliance with improved credential security

Note: This update does not apply to organizations using Single Sign-On (SSO).