Third Party Data Processors
| Subprocessor | Address | Purpose | Country of data | GDPR related data |
|---|---|---|---|---|
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Amazon Web Services EMEA SARL, 38 avenue John F. Kennedy, L-1855 Luxembourg
|
Cloud platform storing the main data of Provet Cloud. Application servers, Messaging.
|
Ireland (general), Sweden (some dedicated environments)
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Link Mobility Oy, Iskoskuja 3 C 121, 01600 Vantaa
|
SMS Messaging
|
Finland and EU countries
|
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INFOBIP LTD, 5th Floor, 86 JermynStreet, London,
|
SMS Messaging
|
United Kingdom and EU countries
|
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Mailgun Technologies, Inc.535 Mission St. – 14th FloorSan Francisco, CA 94105, USA
|
Incoming email messaging
|
USA
|
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File format conversions
|
EU
|
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|
188 Spear Street, Suite 1200San Francisco, CA 94105
|
Performance monitoring
|
EU
|
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New York, 101 6th Ave, USA
|
Hosting Sentry systems
|
EU
|
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Microsoft, Redmond, Washington 98052-6399 USA
|
BI service data hosting
|
EU
|
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Support ticket platform
|
EU
|
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|
CRM
|
USA
|
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36 Brunswick Street West, Brighton, BN3 1EL United Kingdom
|
Development idea processing
|
UK
|
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45 Fremont Street, 8th Floor, San Francisco, CA 94105-2250
|
Error tracking and performance monitoring
|
USA (GCP)
|
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|
Simon Carmiggeltstraat 6-50, 1011 DJ, Amsterdam, the Netherlands
|
Payment processing (only for customers using Payment processing)
|
The Netherlands
|
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620 8th Ave 45th FloorNew York, NY 10018 USA
|
Performance monitoring
|
EU
|
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301 Hillsborough St, Raleigh, NC 27603
|
Product insights through usage analytics, in-app guidance, and feedback tools.
|
EU
|
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|
1st Floor, The Liffey Trust Centre, 117-126 Sheriff Street Upper, Dublin 1, Ireland
|
Provision of generative artificial intelligence services, including natural language processing, classification, summarization, and content generation.
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EU (if EU data residency is enabled for a given project) United States (if EU residency is not enabled; SCCs apply)
|
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Unit 296 Cambridge Science Park, Milton Road, Cambridge, CB4 0WE, United Kingdom
|
Automated speech recognition and transcription (speech-to-text) functionality within the Provet Cloud platform.
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Primary processing in the UKData may be transferred outside the UK subject to appropriate safeguards
|