Behind every exam, surgery, prescription, and payment in a veterinary clinic is the practice management software that keeps operations running smoothly.
In the UK, veterinary software is essential for coordinating the growing demands of modern practice – from the front desk to the exam room. As clinic roles have become more complex, expectations for software have risen too, with a focus on automation, efficiency, and patient care.
Whilst many solutions offer similar core functions like appointment scheduling and record management, they stand out based on ease of use, integrations, support, and cost.
In this article, we highlight 10 veterinary software solutions popular in the UK in 2025. We give a brief overview of each system and share what customers love – and what they wish was better – based on Capterra reviews.
Think of it as a starting point for exploring the right fit for your clinic!
The 10 veterinary software solutions we cover are:
Provet Cloud
Provet Cloud is a cloud-based veterinary practice management solution for veterinary clinics of all sizes and specialties. With local support, two-way integrations with your existing software, advanced client communications, digital whiteboard, business intelligence reporting, and more, your team can focus on what matters most: practicing medicine. Dedicated implementation partners with veterinary clinic experience work with customers to tailor the software to their unique needs and workflows.
What customers say they love:
- Simple, reliable, and easy to use – one of the best in the market
- Wide variety of customizations available to make operations as smooth as possible
- Responsive, respectful, knowledgeable customer support
- Receptive to improvements and feedback and continually moving the product forward
What customers say they don’t love:
- Data migration can be tricky depending on your previous software
- Some users report a steeper-than-expected learning curve
- Extensive customization options may be overwhelming at first
RoboVet
RoboVet is a comprehensive veterinary practice management system designed to streamline daily operations in UK clinics. It offers features like appointment scheduling, client and patient record management, invoicing, and integration with pharmaceutical suppliers. RoboVet aims to enhance efficiency and improve patient care through its user-friendly interface and robust functionality.
What customers say they love:
- Users appreciate its intuitive features.
- Automatic saving of notes is highly valued.
- Easy navigation between clients.
What customers say they don’t love:
- Some find account statements confusing for clients.
- Lack of full integration with all suppliers and labs is noted.
RxWorks
RxWorks, developed by Covetrus, is a versatile practice management software tailored for veterinary clinics. It provides tools for client communication, data analysis, and business performance tracking. With its comprehensive integrations, including diagnostic imaging and online payments, RxWorks supports clinics in delivering connected and efficient care.
What customers say they love:
- Extensive feature set is praised.
- Excellent telephone support is frequently mentioned.
What customers say they don’t love:
- Some users find it less intuitive.
- Requires multiple clicks for common tasks.
- Inventory management could be improved.
Merlin
Merlin is a cloud-based practice management system that supports veterinary practices in managing clients, patients, inventory, and reporting. It offers multi-site capabilities, enabling centralized coding and pricing across different locations. Merlin integrates with various hardware and software solutions, including laboratory diagnostics and pharmacy home delivery services.
What customers say they love:
- Highly rated for ease of use.
- Excellent and responsive customer support.
- Comprehensive feature set covers a wide range of needs.
What customers say they don’t love:
What customers say they don't love:
- Licensing method limits concurrent users, affecting workflow flexibility.
ezyVet
ezyVet is a next-generation cloud-based veterinary practice management software designed for UK clinics. It features scheduling, inventory management, clinical records, automated billing, and client communication tools. ezyVet integrates with trusted partners and offers 24/7 support, aiming to improve efficiency and patient care.
What customers say they love:
- Versatile and highly customizable.
- Color-coded navigation aids usability.
- Continuous feature updates and improvements.
What customers say they don’t love:
- Some find the system complex.
- Steep learning curve for new users.
- Customer support responsiveness can vary.
Vetstoria
Vetstoria is an online booking platform that integrates with existing practice management systems to facilitate appointment scheduling. It offers real-time booking, automated confirmations, and reminders, enhancing client engagement and reducing administrative workload. Vetstoria aims to improve the booking experience for both clients and veterinary staff.
What customers say they love:
- Ease of use stands out for many users.
- Highly adaptable to individual practice needs.
- Excellent and proactive customer support.
What customers say they don’t love:
- Some occasional issues with appointment availability displays.
- Clients sometimes struggle with selecting the correct appointment type.
Teleos Systems
Teleos Systems Limited has been providing innovative and cost-effective veterinary practice management systems for over two decades. As the largest independent supplier in the UK and Ireland, Teleos offers a comprehensive solution that supports various aspects of practice management, ensuring efficient and effective operations.
What customers say they love:
- Easy-to-use interface.
- Comprehensive and reliable features.
What customers say they don’t love:
- Reporting capabilities could be enhanced.
- Integration options with third-party tools are somewhat limited.
VetIT
VetIT is a cloud-based veterinary practice management software that offers features like appointment scheduling, billing, stock control, and client engagement. It includes a mobile app for off-grid working and integrates with various providers. VetIT aims to support modern veterinary practices with flexible and user-friendly solutions.
What customers say they love:
- Intuitive and modern user design.
- Responsive and helpful customer service.
What customers say they don’t love:
- Users wish for more advanced reporting options.
- Customization possibilities could be expanded.
Covetrus Ascend
Covetrus Ascend is a cloud-based practice management software designed to improve efficiency and collaboration within veterinary practices. It offers a user-friendly interface, integrates with various third-party tools, and allows staff to work from anywhere. Ascend aims to streamline workflows and enhance the overall client experience.
What customers say they love:
- Very user-friendly interface.
- Enables remote work and flexibility.
What customers say they don’t love:
- Some essential features are still in development.
- Performance speed can occasionally be inconsistent during peak usage.
Assisi
Assisi is a customizable practice management software tailored for veterinary clinics. It provides features such as appointment scheduling, secure payment processing, and stock management. Assisi aims to adapt to various practice workflows, offering a comprehensive solution for managing daily operations.
What customers say they love:
- Highly customizable to practice workflows.
- Comprehensive set of core features.
What customers say they don’t love:
- Limited volume of user reviews available.
- Broader market adoption is still growing.
As the veterinary industry continues to embrace new technology, the choice of the right software becomes pivotal for the success of any practice.
Each of the above-mentioned software solutions brings a unique set of features and differentiators to the table, catering to diverse needs. It's crucial that you and your team carefully evaluate your specific requirements, consider user feedback and reviews, and choose software that aligns with your practice goals for patient care and operational efficiency.
