It’s the first appointment of the day, and already the phone is ringing, the inbox is filling, and your patient list is growing. You move between exam rooms, checking records, answering client questions – all while trying to keep the day on track. By lunchtime, you’ve solved three tricky cases, reassured a worried pet owner, and … spent more time than you’d like clicking through screens, gathering information, and generating notes, invoices, and reports.
We know this scenario well. At Provet, we’ve always aimed to make those in-between moments easier, giving you tools that keep your day moving and your focus where it belongs.
Our new native artificial intelligence (AI) features are the next step in that mission. They’re designed to replace scrolling through years of patient history, rushing discharge instructions between exams, and typing tedious SOAP notes, so you can spend more time doing what drew you to veterinary medicine in the first place: caring for animals, supporting clients, and working alongside your team.
But as AI-powered options in the market seem to multiply, it can be overwhelming to decide which tools you truly need. Our philosophy is simple: focus on the challenges that matter most and give you back the most precious resource in veterinary medicine – time. Time for your patients. Time for your team. Time for yourself.
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Provet's 4 foundational AI principles
Introducing Provet's Clinical AI tools for 2025
Our commitment to data security and ethical AI use
How to start using Provet's Clinical AI
Provet's 4 foundational AI principles
Our approach to AI is built on clear principles intended to enhance, not replace, the fundamentally human element of veterinary care:
1. AI as enhancement, not replacement
We firmly believe that AI should serve as a digital assistant, not a decision-maker. AI aids the veterinarian, but it does not replace the veterinarian as the ultimate decision-maker and medical professional. The essential human-animal bond, empathy, and complex emotional interactions remain exclusively within the human domain.
2. Purpose-driven innovation
Provet isn't merely chasing a trend. We integrate AI strategically where it truly makes life easier, improves care quality, and accelerates decision-making. Every AI feature we develop begins with the question: "What could this free up for the veterinarian, the nurse, the receptionist, and the patient in front of them?" Our goal is to clear the clutter, allowing you to focus on the medicine.
3. Grounded in veterinary reality
Our AI features use powerful language models, but what sets us apart is how we tailor them with veterinary-specific prompt engineering. Working closely with veterinary professionals and users, we continuously refine and review AI outputs – whether it’s discharge summaries, SOAP notes, or history recaps – so they’re clinically relevant, clear, and trustworthy. The models themselves are general, but our expert prompts make sure the AI speaks veterinary.
4. Thoughtful integration
A common pitfall with new AI tools is requiring users to jump between multiple screens or platforms. Our AI features are designed directly inside the Provet screens you already use. The native AI solves the need for another tool in your tech stack, eliminating extra logins, copy-pasting, and data security associated with third-party AI integrations.
Introducing Provet's Clinical AI tools for 2025
We’re taking a big step forward in helping veterinary teams work smarter, not harder.
Our first suite of Clinical AI tools is designed to lift the weight of repetitive admin from your shoulders.
From appointment prep to discharge, these tools slot seamlessly into your consultations, delivering speed, accuracy, and consistency at every step.
Patient History Summary
A patient’s entire history, distilled into what you really need to know.
Whether you’re seeing a complex case, taking over from a colleague, or simply need a quick refresher before an appointment, the Patient History Summary delivers a structured, clinically relevant overview in seconds.
With Patient History Summary, you can:
- View a concise, intelligently filtered summary of a patient’s full medical history in Provet
- See organized sections like Chronic Conditions, Active Medications, and Patient Overview
- Save time preparing for handovers, follow-ups, or first-time encounters with complex cases
- Quickly recall important details without sifting through 10 years of records – even data that has been imported from another practice software system.
Learn how to use this feature in our Help Center: View a Patient History Summary
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Because your focus should be on your patient, not your keyboard.
Our AI Scribe allows you to be fully present during the consultation while your notes write themselves. Just start the ambient recorder, and AI captures the conversation, transcribes and turns it into structured clinical notes.
With AI Scribe, you can:
- Automatically record, transcribe, and format consultations into SOAP or other professional note formats
- Keep complete, consistent records without typing during the appointment
- Accurately capture veterinary terminology, multiple speakers, and various accents
- Review and edit AI-generated notes before finalizing for accuracy and completeness
Learn how to use this feature in our Help Center: Use AI Scribe in Consultations
AI-Powered Discharge Instructions 
From consultation to clear, client-ready instructions – automatically.
Writing discharge notes can eat up valuable minutes after every appointment. Now, Provet can handle that task for you – creating professional, comprehensive instructions in seconds based on your clinical notes.
With AI-Powered Discharge Instructions, you can:
- Automatically generate clear, client-friendly discharge instructions from details like reason for visit, clinical notes, procedures, medications, and diagnoses
- Save time on routine outpatient visits without sacrificing thoroughness
- Review, edit, and personalize the output before sending to ensure accuracy and clarity
- Deliver consistent, professional communication that helps clients follow through on your recommendations
Learn how to use this feature in our Help Center: Generate an AI Summary for Discharge Instructions
Our commitment to data security and ethical AI use
In an AI-driven world, data security and ethical considerations are critically important. As we integrate this new technology into our platform, Provet takes even greater responsibility for the safe and responsible treatment of our customers’ information and intellectual property.
Our new suite of AI tools is built from the ground up with a privacy-first approach.
Adherence to global standards
Provet is developed, implemented, and supported under a system for information security certified according to ISO 27001:2022, an internationally recognized standard. Furthermore, we adhere to EU-level privacy safeguards (GDPR-compliant) for all practices globally, including in the U.S., setting a consistent high standard for data protection.
Data protection guarantee
Unlike many platforms that might use your data for training or repurposing, Provet explicitly guarantees that your data is protected, never sold, and never repurposed for third-party use without your permission. This commitment is a crucial differentiator, particularly in contrast to platforms potentially tied to retail or diagnostic giants.
Awareness of AI risks
We are acutely aware of the risks associated with suboptimal data security and AI use, including unauthorized data sharing, insecure access points, ransomware attacks, and the potential for client trust erosion and legal consequences. Our secure, integrated platform and strict protocols are designed to mitigate these vulnerabilities.
Transparency and trust
Building trust with pet owners is vital. We encourage you to talk with your clients about how and why AI tools are used, emphasizing that AI supports your team in focusing on their pets rather than paperwork. Transparency, perhaps with a simple line like "This message was generated with help from AI and reviewed by our veterinary team," goes a long way toward maintaining the trust you’ve built.
Human oversight and responsibility
While AI can offer valuable assistance, veterinary professionals remain ultimately responsible for patient outcomes, not AI. We advocate for critical evaluation and review of all AI-generated outputs, especially those involving diagnostics or medical decisions, to ensure accuracy and maintain clinical judgment.
Your partner for the future of veterinary care
At Provet Cloud, we believe that AI should amplify the best attributes of veterinary professionals, fostering deeper client connections and strengthening the human-animal bond. When chosen carefully and integrated thoughtfully, AI gives teams more time for meaningful interactions with clients and pets.
How to start using Provet’s Clinical AI tools
If you are a current customer:
On August 19, 2025, the Clinical AI suite will be available to our users in native English-speaking countries, and they will become available to all customers around the globe on September 2.
Simply log in to Provet and start using these features for FREE through October 1, 2025!
Interesting in switching to Provet?
We invite you to experience the difference. Schedule a demo today to see how Provet's modern, cloud-based solution and deeply embedded, ethically developed AI features can transform your practice, allowing your team to work smarter, not harder.
